Rumored Buzz on telus billing support
Rumored Buzz on telus billing support
Blog Article
Having said that, immediately after examining the deal, I discovered it didn’t reflect the special discounts or prepare information talked over, such as the 500GB of data and extra reductions for pre-authorized payments.
Specialist was capable of walk me by way of my concern and helped pinpoint where the situation was occurring and suggested me of an alternate so I could get my task concluded. I so appreciated his support and tolerance in strolling me by means of the various scenarios. He followed up with data on my upcoming ways.
@Oleginza Wrote: I named Telus CS at eight.55AM Mountain time plus they hanged up on me, declaring which i need to contact throughout "common Office environment hrs". Is that this for genuine?
I known as Telus CS at eight.55AM Mountain time and they hanged up on me, saying that I have to get in touch with through "typical Workplace hours". Is that this for true?
It is possible to only modify it. I waited for an hour on the cell phone to speak to a human. He was useful, but needed to redirect me to another man or woman. I used to be then on keep for an additional hour. They supplied me an even better offer, but it wasn't what was available on the web. Individuals deals are For brand spanking new customers. Like a faithful customer I must pay out $78 in comparison with $60 for your new customer, to the service I preferred.
I would also like to find out why this was taken out? Seems Silly that we now really need to get in touch with tech support to complete something which we did not have to have the for Earlier
I was not telling but hoping to speak to him nonetheless he obtained mad and hung up. That is ridiculous and intensely Terrible customer service. I is going to be pulling my two traces from Telus . If this is the customer service consumers are receiving from the reps than you have to supply it elsewhere. I happen to be with Telus for approximately 14 many years and It is really unhappy that it's got come to this . Investigating these threads and remarks left by Other folks it seems I'm not the one just one.
• I spoke to many agents, such as Maria and Regal, who couldn't give clarity or escalate my situation as requested.
• Once i named to explain, Eunice from your BCX Wireless Car crew told me the reductions were utilized. Nonetheless, she copied and pasted Abdul’s notes, which did not explain the discount information.
Automobile-propose will help you swiftly slim down your search engine results by suggesting achievable matches as you type.
I am searching for the cell phone number to call to speak to a consultant and thinking if they can be found in the weekend. I intend to make payment preparations and made an effort to on chat, nonetheless they told me I really need to contact.
The hours they have are certainly not Doing the job very well with my function and caring for an aged loved one frantic agenda. I also chatted Nonetheless they explained to me I really need to contact in.
The Television set sign continues to be lost considering the fact that Friday, September 27th along with the technician who confirmed up yesterday, September thirtieth could not fix the problem after switching the Television set cable box and cable. I was informed that the online world Modem needs to be improved way too, but he did not have it.
Qualified was really helpful. I had been getting really discouraged as nothing at all appeared to be working. He walked telus billing support me by way of the procedure with basic instructions. And it eventually worked. Terrific job!
I used to be eventually supplied case selection 21911243 and instructed that a supervisor would get in touch with me back in just two hrs, which didn't occur. In its place, I was educated which i required to hold out 24 hours.